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Documentation Index

Fetch the complete documentation index at: https://docs.smartsend.co.il/llms.txt

Use this file to discover all available pages before exploring further.

The SmartSend Make.com API is a public HTTP API for automating your SmartSend workspace from Make.com (formerly Integromat) — or from any tool that can send an HTTP request. Use it to send WhatsApp messages and templates, manage conversations, apply tags and lists, set custom fields, trigger bot flows, and manage your blacklist — all by phone number, without touching the SmartSend dashboard.
This reference covers the public /integrations/make endpoints only. These are the POST actions Make.com calls to do work in your account, plus a few read‑only helper lookups used to populate Make.com dropdowns. Internal dashboard APIs are not part of this reference.

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Base URL

All requests go to the SmartSend backend: 
https://smartsend-server.otherwise.co.il/integrations/make

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How it works

1

Authenticate with your Organization ID

Every request includes the x-organization-id header. See Authentication.
2

Reference contacts by phone number

You don’t need internal conversation IDs. Endpoints accept a phoneNumber (for example 972501234567) and resolve the conversation for you.
3

Call an action endpoint

Send a message, add a tag, assign an agent, set a custom field, and more — each is a single POST request.

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What you can automate

Send messages

Free‑text messages and approved WhatsApp templates, by phone number.

Manage conversations

Assign agents, set display names, add notes, flag, and resolve contacts.

Tags & lists

Add or remove tags, add contacts to distribution lists, manage recipients.

Custom fields & bots

Set custom fields, trigger bot flows, and manage your blacklist.

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Next steps

Authentication

Find your Organization ID and authenticate requests.

Quickstart

Send your first WhatsApp message in three steps.